Illustration: The Verge Apple will expand its Self Service Repair program to cover recent products, including the iPhone 14 lineup and M2-based MacBooks, starting on June 21st. But perhaps more importantly, the company seems to be responding to feedback by eliminating needless friction from the process. The “System Configuration” validation step that’s required after repairs — and involves calling Apple on the phone — has been criticized as burdensome. With the new changes, you won’t have to call the company’s repair support team anymore. “Self Service Repair users can now initiate System Configuration by placing their devices into Diagnostics mode and following onscreen prompts,” Apple wrote in today’s press release. “Users no longer need to contact the Self Service Repair…

The Apple Self Service Repair program will soon expand to include the iPhone 14 series as well as MacBook Pro and MacBook Air models from 2022. (via Cult of Mac - Tech and culture through an Apple lens)

Alongside supporting more iPhone and Mac devices with its controversial Self Service Repair program, Apple is updating its software tools so repairers don't have to call to register parts.An Apple repair toolkitApple says that it has "over the past three years," it has "nearly doubled the number of service locations with access to genuine Apple parts and tools. Its formal Self Service Repair program only launched 14 months ago. Read more...

Apple has announced a major expansion of its Self Service Repair program. Starting this week, the Self Service Repair program will be available for the iPhone 14 lineup as well as the M2 13-inch MacBook Air and the MacBook Pro powered by M2 Pro and M2 Max. Apple is also making updates to its System Configuration process, which is a key aspect of iPhone repairs… more… The post Apple expands Self Service Repair with iPhone 14, M2 Macs, system config changes, more appeared first on 9to5Mac.

Apple today announced that its self-service repair program will be expanding to the iPhone 14 lineup, 13-inch MacBook Air with the M2 chip, and 14-inch and 16-inch MacBook Pro models with M2 Pro and M2 Max chips starting June 21. First launched in April 2022, Apple's self-service repair program provides customers with access to parts, manuals, and tools to repair select devices. Apple also announced that the post-repair System Configuration process can now be completed by placing the device into Diagnostics Mode and following the on-screen prompts. Users no longer need to contact the program's support team to complete this step. More details to follow…Tag: Self Service RepairThis article, "Apple Expanding Self-Service Repair Program to iPhone 14 Lineup and More…

Self Service Repair will be available June 21 for the iPhone 14 lineup as well as the 13-inch MacBook Air and MacBook Pro powered by M2.