05.16.2023
Apple today updated its dedicated Support app that is designed to help Apple product owners get help with their iPhones, Macs, iPads, Apple Watches, and other accessories. According to Apple,
According to Apple, the updated version of the app has a new layout to make it easier to view and manage calls, chats, and reservations, along with quicker access to the locations of nearby service providers.
What this means in practice is that Apple has added a navigation bar to the bottom of the app with "Support," "Locations," and "Activity" tabs. The Activity tab lists all of the support activity over the past 90 days, such as past and upcoming reservations and calls, while Locations shows you a list of service providers and options to schedule a repair.
The main Support tab continues to offer all of the same functionality that it did before, with options to manage subscriptions, check AppleCare coverage, and search for device advice.
In addition to the layout updates, Apple has also expanded Support app access to Vietnam and added Vietnamese as a supported language, with this change coming following the launch of the online Apple Store in Vietnam. Apple says the Apple Support app is available in 174 regions and 32 languages.
The Apple Support app is a free app that can be downloaded from the App Store. [Direct Link]
Tag: Apple Support
This article, "Apple Overhauls Support App With Updated Layout and Easier Access to Local Providers" first appeared on MacRumors.com
Discuss this article in our forums
You may also be interested in this
Free up space on your Mac…
06.24.2023
Macworld If you own any computer for any length of time, inevitably there’s going to be some mess to clean up. The CleanMyMac X utility will clear out the junk
9to5Mac Daily: June 27, 2…
06.27.2023
Listen to a recap of the top stories of the day from 9to5Mac. 9to5Mac Daily is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play, or through our
First iOS 17 developer be…
06.06.2023
There may be a new MagSafe Charger on the way, with references in the first developer beta of iOS 17 also mentioning a MagSafe Battery Pack.MagSafe Battery PackDevelopers have just
Daily deals: AirPods $99,…
06.09.2023
Today's top bargains include up to 45% off Blink Smart Home doorbells and cameras, $80 off a Bose SoundLink Revolve Plus II, 63% off a Logitech Lightspeed Bluetooth wireless gaming
Warren Buffett praises iP…
05.07.2023
Berkshire Hathaway CEO Warren Buffett believes Apple offers a highly desirable product in the iPhone, one that consumers would give up a second car to keep.Warren Buffett [Berkshire Hathaway]Warren Buffett
Like an AirTag but slimme…
05.06.2025
Macworld Who hasn’t had to tear apart their house like a sleep-deprived raccoon searching for their wallet, keys, or that bag they swear they left by the door? MagTag is
iOS 17 Lets You Share Air…
06.05.2023
iOS 17 introduces a much-requested AirTag feature, the option to share an AirTag with another person. Since launch, AirTags have only been able to be owned and used by a
Apple Music rolls out new…
05.16.2023
A new concert discovery feature gives Apple users new ways to find live music venues and explore concert set lists with Apple Music and Apple Maps integration.Image Credit: AppleOn Maps,
