05.16.2023
Apple today updated its dedicated Support app that is designed to help Apple product owners get help with their iPhones, Macs, iPads, Apple Watches, and other accessories. According to Apple,
According to Apple, the updated version of the app has a new layout to make it easier to view and manage calls, chats, and reservations, along with quicker access to the locations of nearby service providers.
What this means in practice is that Apple has added a navigation bar to the bottom of the app with "Support," "Locations," and "Activity" tabs. The Activity tab lists all of the support activity over the past 90 days, such as past and upcoming reservations and calls, while Locations shows you a list of service providers and options to schedule a repair.
The main Support tab continues to offer all of the same functionality that it did before, with options to manage subscriptions, check AppleCare coverage, and search for device advice.
In addition to the layout updates, Apple has also expanded Support app access to Vietnam and added Vietnamese as a supported language, with this change coming following the launch of the online Apple Store in Vietnam. Apple says the Apple Support app is available in 174 regions and 32 languages.
The Apple Support app is a free app that can be downloaded from the App Store. [Direct Link]
Tag: Apple Support
This article, "Apple Overhauls Support App With Updated Layout and Easier Access to Local Providers" first appeared on MacRumors.com
Discuss this article in our forums
You may also be interested in this
Apple and Disney partner …
06.05.2023
Disney CEO Bob Iger made a surprise appearance during the WWDC keynote to announce that the Disney+ app will launch on Apple Vision Pro with 3D interactive experiences from "Star
AirPods redefine the pers…
06.05.2023
This fall, software updates across AirPods will unlock powerful new capabilities to transform the personal audio experience.
Georgia residents can now…
05.18.2023
The state of Georgia has officially enabled support for digital driver's licenses and state IDs to be stored and used on Apple devices in airports.Georgia digital IDsIt's the fourth US
The #WWDC23 hashflair has…
05.31.2023
We are now less than a week until the 2023 World Wide Developers Conference (WWDC) keynote. That keynote… The post The #WWDC23 hashflair has officially begun on Twitter appeared first
Get 20% off OWC Atlas mem…
05.19.2023
Expand your storage capacity and speed up file transfers. OWC Atlas memory cards and select card readers are 20% off for AppleInsider readers now through May 31.Save 20% on OWC
Microsoft & Activisio…
05.15.2023
Microsoft's $68.7 billion acquisition of Activision Blizzard has been given the go-ahead by the European Commission, removing one more obstacle from the deal reaching completion.Microsoft and Activision Blizzard logosOn Monday,
Mac mini, Mac Studio, iMa…
06.19.2023
If you need to buy a new desktop, Apple offers a wide range of devices that you can buy. Here's the best Mac desktop to consider picking up based on
Apple releases sixth Deve…
08.22.2023
Apple has started rolling out the sixth developer beta of macOS 14 Sonoma with essential bug fixes, according… The post Apple releases sixth Developer Beta of macOS Sonoma appeared first
